Effective Date: January 2024

Properti Connect (“we”, “our”, “us” or “Properti Connect”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website, browse properties, submit enquiries, create an account or interact with our services.

By using the Properti Connect website, you acknowledge and agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you provide directly to us when you use our website or services.

Personal Information

Depending on how you interact with us, we may collect:

Full name
Phone number
Email address
Location or preferred property location
Property requirements
Budget and preferences
Property type and configuration preferences
Information submitted through contact or enquiry forms
Account and login information

Property Requirements

When you enquire about a property or request assistance, we may collect information such as your preferred location, budget, property type, number of bedrooms and other requirements to help us identify suitable properties.

Technical Information

We may automatically collect certain information when you use our website, including:

IP address
Browser type
Device information
Operating system
Pages visited
Website interactions
Date and time of visits
General browsing activity

2. HOW WE USE YOUR INFORMATION

We may use the information collected to:

Respond to your property enquiries
Help you find suitable properties
Understand your property requirements
Arrange property consultations or site visits
Provide information about properties and services
Manage your account and preferences
Provide customer support
Send relevant property updates and information
Improve our website and user experience
Measure advertising and marketing performance
Improve our services and content
Comply with applicable legal requirements

3. COMMUNICATIONS

When you submit your contact information through our website, enquiry forms or other channels, we may contact you regarding your enquiry, property requirements, services or relevant property opportunities.

Communications may be made through:

Phone calls
Email
SMS
WhatsApp
Other applicable communication platforms

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe or opt-out option.

4. SHARING OF INFORMATION

Properti Connect does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share relevant information with trusted service providers, developers, property owners or other property-related partners when necessary to respond to your enquiry or provide a service requested by you.

Information may also be shared where required by law, legal proceedings, regulatory authorities or to protect our rights, users and business operations.

5. ADVERTISING & ANALYTICS

We may use third-party advertising and analytics platforms, including services such as Google and Meta, to understand website activity, measure marketing performance and improve our advertising campaigns.

These platforms may use cookies, pixels and similar technologies to collect information about interactions with our website and advertisements.

Third-party platforms process information according to their own privacy policies and terms.

6. COOKIES

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used to:

Remember user preferences
Improve website performance
Understand website usage
Measure advertising performance
Support marketing activities
Provide a better browsing experience

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.

8. DATA RETENTION

We may retain your personal information for as long as reasonably necessary to provide our services, respond to enquiries, maintain business records, improve our services and comply with applicable legal obligations.

When information is no longer required, we may delete, anonymise or securely dispose of it as appropriate.

9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services or platforms.

Properti Connect is not responsible for the privacy practices, security or content of third-party websites.

We recommend that you review the privacy policies of third-party websites before providing them with personal information.

10. YOUR RIGHTS

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Withdraw consent for certain communications
Opt out of promotional communications
Raise concerns regarding the use of your information

For any privacy-related request, please contact us using the details provided below.

11. CHILDREN’S PRIVACY

The Properti Connect website and services are primarily intended for adults seeking property-related information and services.

We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

12. CHANGES TO THIS PRIVACY POLICY

Properti Connect may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology or applicable requirements.

Any changes will be published on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to remain informed about how your information is handled.

13. YOUR ACCEPTANCE

By accessing or using the Properti Connect website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue your use of the website and its services.

14. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Properti Connect

Email: support@properticonnect.co.in
Phone: +91 89100 45447

Office Address:
Gate Number 3, BF-68, Street Number 164,
Near Senior Citizen’s Park (BC Block),
BF Block, Newtown, Action Area I,
Newtown, Kolkata, West Bengal 700163

Website: properticonnect.co.in

For privacy-related enquiries, please mention “Privacy Policy” in your message so that your request can be directed appropriately.

Effective Date: January 2024